Technical Program Manager, Internal Systems

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Internal Systems team owns an expansive mix of platform and product solutions, centered on our internal users. Team goals are centered on building frictionless experiences for our Sellers and Finance Engineering to ensure our users can execute efficiently and with accuracy. We are looking for people with a strong background or interest in working across GTM and Finance domains to build successful platforms and systems. You’re comfortable dealing with many moving pieces, and you work effectively across dynamic teams and functions. 

As a Technical Program Manager in the Internal Systems team, you will play a key role within engineering to drive programs that span across the Stripe ecosystem. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that scale.  The ideal candidate will deliver exceptional results through building and implementing solutions that benefit our users.  

Responsibilities

• Working with teams across the organization to understand pain points and work to create solutions which span multiple domains.
• Define and produce high quality written proposals, communications and documentation.
• Execute on technical programs that require deep systems and engineering level engagement.
• Partner with Engineering Managers, Tech Leads, Engineers, business partners, Product Managers, and other Technical Program Managers to define, scope and drive programs to conclusion.
• You will identify and resolve program trade-offs in partnership with engineering.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Elevate the execution muscle of engineering teams around you.
• Help influence peers / stakeholders and build consensus while dealing with ambiguity.
• Create widely circulated plans, driving consistency, clarity, and building alignment across teams.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of software engineering, systems engineering and/or technical program management experience.
• Understand distributed systems.
• Excellent analytical skills; you digest complex information, can distill it, and make recommendations and proposals.
• You have a track record of providing program management during all phases of software development from kick-off to delivery, demonstrating critical thinking.
• You have very strong written and verbal communication skills and build strong relationships with stakeholders.

Preferred Qualifications

• Background in technical program management, in GTM and Financial systems.
• You have experience managing technical software products from infancy to scale.
• You have experience designing and building a multi-product platform.
• You’re a creative thinker who loves collaborating across the company with engineering, analytics, marketing, design, and sales to experiment and build superior products.
• You’re scrappy, you do what it takes to get it done.
• SQL scripting.