Manager, Sales Development

About Outreach   Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.  The Role  The Manager of Sales Development is a key role on our team with responsibility for delivering strong team results while maintaining a motivating team culture. This people manager role requires a self-starting, proactive, results-oriented sales management professional who is passionate about developing early career sales talent.    The manager executes company and department strategies and upholds standards to ensure that sales goals are met or exceeded.  At Outreach, SDRs are an entry point for talent and this leadership role will play a key part in new rep education and upward career growth in the company.  Location: This role is located in the Atlanta office on a hybrid model - 3 days in office.

Running the day-to-day activities of a Sales Development team and maintaining Outreach processes 

Coaching a team of SDRs to optimum performance 

Achieving team-based quotas Identifying, recruiting, interviewing, and hiring sales talent and continually “raising the bar” with each new hire 

Co-designing and co-presenting training curriculum 

Organizing and deploying team resources in accordance with department and company strategies 

Maximizing workflow within the department 

Mentoring your team members to create clear paths toward their own career goals 

Identifying problems and proactively creating comprehensive plans of action to present to senior management 

Collaborating with the Account Executive department to ensure a smooth hand-off of new opportunities, and reviewing the quality of sales opportunities on a regular basis 

Creating sales development resources including, but not limited to, call scripts and prospecting emails to ensure the consistency and effectiveness of our messaging 

Measuring and reporting against KPIs, as well as creating reports as needed or requested by senior management 

Preparing for and contributing to status or ad hoc meetings 

Delivering upon other responsibilities as deemed appropriate by senior management 

You are results-oriented and able to motivate others to achieve 

Leadership experience preferred but not required.  

2 years minimum of additional previous sales experience 

Thrive in a goal-oriented environment 

Be flexible and adaptable to changing conditions at a fast-paced, growing company 

Ability to learn quickly and you are always searching for ways to expand your knowledge 

Helping your employees grow and move to their next challenge excites you 

Sales is what we do here - you have to have a strong passion for sales and sales processes 

Familiarity with tools such as SalesForce, ZoomInfo, Gong, LinkedIn Navigator.  

Expert level experience with Outreach (preferred) 

You are open-minded, can learn quickly, and have the ability to think quickly on your feet 

You have excellent team and cross-functional collaboration skills and an ability to influence 

You value diversity and work proactively to bring a variety of perspectives and backgrounds to the team 

You have a proven record of developing early career sales talent 

You are passionate about helping your employees grow and move to their next challenge 

You have a strong passion for sales and sales processes 

Passionate about creating a positive team culture 

#LI-LT1 Why You’ll Love It Here   • Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military   Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.   Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.