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Senior Technical Support Engineer - Semiconductor Systems

at Infinitesima

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May require office time ● Posted today Abingdon £60,000 - £75,000 Customer Service

About this role

Senior Technical Support Engineer - Semiconductor Systems

Semiconductor Equipment | Motion Control | Advanced Automation

£60,000 - £75,000 + Bonus + Private Healthcare  BUPA + Share Options

Abingdon, Oxfordshire (Hybrid)

Solve the problems nobody else can.

Infinitesima is developing breakthrough semiconductor metrology technology that enables the world's leading chip manufacturers to measure devices at previously impossible levels of precision.

As our technology scales globally, we're looking for a Senior Systems Engineer who thrives on solving complex technical challenges spanning software, automation, motion control, electronics and high-precision instrumentation.

This is a role for engineers who enjoy getting to the root cause of difficult problems, understanding how complete systems interact and becoming the person others turn to when the answer isn't obvious.

If you're currently working within semiconductor equipment, robotics, scientific instrumentation, advanced manufacturing or precision engineering, this could be the challenge you've been looking for.

Why engineers join us

You'll work on technology that combines:

  • Nanometre-scale motion control
  • Precision positioning systems
  • Semiconductor automation
  • Robotics and wafer handling
  • Software-driven instrumentation
  • Advanced control systems
  • High-performance electromechanical assemblies

Most importantly, you'll have direct influence over how future generations of our products are designed, improved and deployed.

This isn't a role where you'll simply report problems.

You'll help solve them permanently.

What you'll be doing

Own the toughest technical challenges

  • Lead investigations into complex system-level issues across customer and manufacturing environments.
  • Diagnose problems spanning software, firmware, automation, controls, electronics and mechanical subsystems.
  • Drive rapid resolution of high-priority technical escalations.
  • Act as a senior technical authority supporting Customer Success, Applications and Engineering teams.

Become a system expert

  • Analyse motion control performance and closed-loop control behaviour.
  • Investigate sensor feedback, positioning accuracy and automation performance.
  • Identify failure modes across interconnected hardware and software systems.
  • Support optimisation of high-precision semiconductor equipment.

Shape the next generation of products

  • Conduct structured root cause investigations.
  • Identify recurring issues and long-term corrective actions.
  • Feed technical findings directly into Product Development and Engineering.
  • Influence reliability, serviceability and future product design.

Raise technical capability across the business

  • Develop troubleshooting tools and diagnostic procedures.
  • Create technical knowledge resources.
  • Support training and coaching activities.
  • Help build deeper system understanding across multiple disciplines.
We're keen to hear from engineers with experience in:
  • Semiconductor equipment
  • Semiconductor metrology
  • Robotics
  • Motion control
  • Automation systems
  • Scientific instrumentation
  • Microscopy
  • Photonics and optics
  • Precision engineering
  • Advanced manufacturing equipment
  • Complex electromechanical systems
What you'll bring

Essential

  • Experience troubleshooting complex technical systems.
  • Strong analytical and root cause investigation skills.
  • Understanding of motion control, automation or precision positioning technologies.
  • Ability to work across software, mechanical, electrical and systems domains.
  • Confidence communicating technical issues to a range of audiences.

Desirable

  • Semiconductor industry experience.
  • Semiconductor equipment or metrology systems knowledge.
  • Automation or robotics integration experience.
  • Exposure to microscopy or scientific instrumentation.
  • Familiarity with Python, LabVIEW or C#.
Why this opportunity is different

You'll join a growing technology company backed by leading semiconductor investors, including Applied Ventures.

You'll work alongside experts in precision engineering, semiconductor metrology, software and instrumentation while helping solve some of the industry's most challenging measurement problems.

This is a rare opportunity to move beyond component-level engineering and become a true systems expert within one of the UK's most exciting semiconductor scale-ups.

 

A bit about us: 

Infinitesima is a privately owned company founded in 2001, as a spin-out of the University of Bristol, by CTO Professor Andrew Humphris. Our dynamic team of scientists and engineers is focussed on enabling the next generation of semiconductor devices through delivery of innovative products to customers around the world. 

Our strength lies in the varied perspectives that come from different cultures, experiences, and identities. We believe that true innovation is fuelled by collaboration, locally and globally. We strive to foster an environment where everyone can contribute meaningfully and thrive. If you require adjustments to take part in the recruitment process, please let us know, we’ll do our best to support you.

Your recruitment journey:

We will interview you: Monday to Friday UK Time 9am to 4.30pm and we'll be as flexible as we can with Global Scheduling

1st stage: (45 minute) Remote meeting to evaluate your experience and technical ability

2nd stage: (2.5 hours) Face to face onsite evaluating technical, presentation and communication skills along with your ways of working and your opportunity to to know more about us

If you're not comfortable with eye contact, let us know at the start of your interview and if REMOTE, once we've said hello, feel free to turn your camera off until the end.

Informal dress is absolutely fine for onsite interviews, we want you to feel comfortable when you meet us and if there's anything else we can do to support your journey, just let us know. 

A note on how we use AI:
We use AI only to transcribe our interviews so we can focus fully on you instead of scribbling notes. The AI does not take part in any decision making at any stage. All hiring decisions are made by real humans based on the conversation we have with you.

Location and working pattern:
We recognise the value of flexibility and offer a hybrid working model wherever possible. Most employees work onsite three days per week, although some positions require a greater onsite presence due to the nature of the work and business need

Recruitment agencies: Infinitesima Ltd only works with approved agencies and does not accept unsolicited agency CVs. Please do not submit candidate details in response to this advert or solicit any Infinitesima Ltd employees. Infinitesima Ltd is not responsible for any fees related to unsolicited CVs.

 

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Real Remote Score 62/100 · see the full breakdown

Real Remote Score

62/100

Solid

Comp
25/25
Location
4/25
Source
5/15
Clarity
8/15
Freshness
20/20
Why this score? ▾
  • Compensation · Full salary range disclosed 25/25
  • Location · Specific city or narrow scope 4/25
  • Source · Generic aggregator 5/15
  • Role clarity · Seniority clear, stack not in title 8/15
  • Freshness · Posted today 20/20

How the Real Remote Score is calculated → · Score appeals & corrections

Salary in context

Below the 25th percentile for Customer Success

Listing floor: $60,000 · Role median across 112 peers: $115,000 · 25th–75th: $78,000–$160,000

Numbers refresh from the live corpus. Compare the full distribution at /tools/salary-index/ or run a city PPP adjustment at /tools/salary-calculator/.

Hybrid Transparency Score 0/100 · see the full breakdown

Hybrid Transparency Score

0/100

Weak

Days
0/30
Location
0/30
Schedule
0/15
Relocation
0/15
Source
0/10

This role is hybrid: it expects some in-office presence. HTS grades how clearly the employer discloses the hybrid terms. How the Hybrid Transparency Score works →

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